Competitions Terms & Conditions 

  1. The Promoter 

The Promoter is: East Anglia Competitions LTD Company Number 12865357 and  whose registered office is Unit 5, Primes Lane Industrial Estate, Holton, Suffolk  IP19 8NZ.

Our correspondence address: East Anglia Competitions LTDUNIT 8, PHOENIX ENTERPRISE PARK. PHOENIX ROAD, GISLEHAM NR33 7NP

If you wish to contact us for any reason, please email: 

[email protected] 

  1. The competition 

2.1. These terms and conditions apply to all competitions listed on the Promoter’s  website at https://www.eastangliacompetitions.co.uk/ (the “Website”) 

2.2. All competitions are skill-based competitions, and an entry fee is payable each time you enter via our online entry method, or you may enter for free via the postal entry method outlined in paragraph 3.10 below (“Postal Entry Route”). Each person who enters either via the Online Entry Route or the Postal Entry Route is an “Entrant” for the purpose of these Terms and Conditions.

2.3. To be in with a chance of winning, everyone who enters the competition (an  “Entrant”) will be required to correctly answer a question or solve a problem set by  the Promoter (the “Competition Question”). 

  1. How to Enter 

3.1. The competition will run from and including the opening and closing dates  specified on the Website. These dates shall be referred to as the “Opening Date” and  “Closing Date” respectively. All times and dates referred to are the times and dates in  London, England. 

3.2. If it is absolutely necessary to do so, the Promoter reserves the right to change the  Opening and Closing Dates. If the Promoter does change the Opening Date and/or the  Closing Date of a competition, the new details will be displayed on the Website. 

3.3. All competition entries must be received by the Promoter by no later than the  specified time on the Closing Date. All competition entries received after the specified  time on the Closing Date may be disqualified without a refund.  

3.4. The maximum number entries to the competition will be stated on the Website.  The number of entries you can make may be limited if the maximum number of  entries is reached. 

3.5. To enter the competition: 

(a) go to the Website register for account and view the Competition Question;

(b) select your answer to the competition question and required number of entries;  then 

(c) complete the checkout process and submit the online entry form; then (d) complete the payment to receive your order confirmation. 

3.6. All entries must be submitted in the English language. Entries in languages other  than English will automatically be disqualified and no refund will be given. 

3.7. The Promoter will send confirmation that your entry has been received, and your  allocated ticket number(s). 

3.8. The Promoter will not accept responsibility for competition entries that are not  successfully completed, are lost or are delayed regardless of cause, including, for  example, as a result of any equipment failure, technical malfunction, systems, satellite,  network, server, computer hardware or software failure of any kind. 

3.9. By purchasing entries and submitting a competition entry, you are entering into a  contract with the Promoter and are agreeing to be bound by these terms and  conditions. 

3.10. You may enter the competition for free by complying with the following  conditions: 

(a) send your entry on a postcard via post to the Promoter at the  following address: East Anglia Competitions LTDUNIT 8, PHOENIX ENTERPRISE PARK, PHOENIX ROAD, GISLEHAM NR33 7NP

(b) include with your entry the following information: 

(i) your full name; 

(ii) your address; 

(iii) a contact telephone number, email address; and 

(iv) your chosen competition, and your answer to the Competition Question. (c) incomplete or illegible entries will be disqualified; 

(d)  You may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries in one envelope will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;

(e) by entering the competition, you are confirming that you are eligible to enter and  accept these terms and conditions; 

(f) your entry must be received by the Promoter no later than the day of the draw. Entries  received after the Closing Date will not be entered into the random draw; 

(g) the Promoter will not acknowledge receipt of your entry nor confirm if your  answer to the Competition Question is correct; 

(h) Entrants must have created an account on the Website for the free entry to be  processed. All details on the postcard must correspond to the details on the account to  receive the order confirmation and ticket number. Postal entries received without a  registered account cannot be processed. Entrants must add an address to the related  account for entries to be processed. 

  1. Choosing a winner 

4.1. All Entrants who correctly answer the Competition Question will be placed into a  draw and the winner will be chosen by random draw. The random draw will take place  as soon as reasonably possible and, in any event, within 7 days of the Closing Date  (“Draw Date”). 

4.2. All Entrants will have their full names and ticket numbers put into a Wheel of names  or spreadsheet. This Wheel of names or spreadsheet will be visible during the live  draw. If you wish to have your name censored from the spreadsheet for the live draw  please contact [email protected] with reasonable time left before the  prize draw takes place. 

  1. Eligibility 

5.1. The competition is open to all residents in the United Kingdom aged 18 years or over, except: 

(a) employees of the Promoter; 

(b) employees of agents or suppliers of the Promoter, who are professionally  connected with the competition or its administration. 

5.2. By entering the competition, you confirm that you are eligible to do so and  eligible to claim any prize you may win. The Promoter may require you to provide  proof that you are eligible to enter the competition. If you fail to provide the Promoter  with any such proof or other information that they may require within a reasonable  time, you may be disqualified from the competition.

5.3. The Promoter will not accept competition entries that are: 

(a) automatically generated by computer; or 

(b) incomplete. 

5.4. The Promoter reserves all rights to disqualify you if your conduct is contrary to  the spirit or intention of the prize competition. 

5.5. No refunds of the entry fee will be given in any event, including; 

(a) if, following your entry into the competition, you subsequently find out that you  are not eligible to enter the competition or claim the Prize; 

(b) if, following your entry into the competition the eligibility criteria for entering the  competition or claiming the Prize changes and you are no longer eligible; or 

(c) if you are disqualified from the competition by the Promoter for any reason. 

5.6. Entrants can enter each competition as many times as they wish until the  maximum number of entries per user have been submitted and until the maximum  number of entries for the competition have been received. Entrants submitting free  entries must submit each entry separately. Bulk entries, if received, will not be  accepted, and will only be counted as one single entry. Entries may be limited if the  maximum number of entries for the competition is reached. 

5.7. An Entry will be declared void (without any refund provided) if the Entrant  engages in:  

(a) any form of fraud (actual or apparent) 

(b) fraudulent misrepresentation 

(c) fraudulent concealment 

(d) hacking or interference with the proper functioning of the website; or (e) amending, or unauthorised use of, any of the code that constitutes the website. 

  1. The prize 

6.1. The prize for the competition is described on the Website (the “Prize”). Details of  the Prize are, to the best of the Promoter’s knowledge, information and belief, correct  as at the Opening Date.

6.2. Prizes are subject to availability. The Promoter reserves the right to substitute the  prize with a prize of equal or greater value. If any details of the Prize change, the  Promoter will endeavour to update the Website as soon as reasonably possible. 

6.3. The Promoter makes no representations and gives no warranties about the Prize,  its value, its condition or any other information provided on the Website. The  Promoter makes no representations and gives no warranties that the information  provided on the Website is accurate, complete, or up to date. In the case that the Prize  is a vehicle: 

(a) the Promoter will ensure a valid MOT, however; 

(b) no insurance comes with the Prize(s); 

(c) the promoter will no longer have any responsibility over the Prize(s) once  handover is completed and; 

(d) no vehicle/road tax is included. 

6.4. The Prize may be supplied by a third-party supplier (the “Supplier”). Details of  the Supplier (if any) will be provided on the Website. 

6.5. The Promoter reserves the right to substitute the Prize for an alternative cash prize  (“Cash Prize”) in the following circumstances: 

(a) the Prize becomes unavailable; 

(b) other circumstances beyond the reasonable control of the Promoter make it  necessary to do so; 

(c) the Winner opts for a Cash Alternative instead of the Prize. If the Prize is a vehicle the cash alternative will be a percentage of the value of tickets sold after the competition closes. Any cash values are calculated on the overall percentage of tickets sold after the closure of the competition.

6.6. The prize is not negotiable or transferable. 

  1. Winners 

7.1. The decision of the Promoter is final, and no correspondence or discussion will be  entered into. 

7.2. The Winner’s full name will be announced during the live draw. If you wish for  your name to be censored during the live draw please  

contact [email protected] with reasonable time left before the prize  draw takes place.

7.3. The Promoter will contact the winner personally as soon as practicable after the  Draw Date, using the telephone number or email address provided with the  competition entry. If the winner cannot be contacted or is not available, or has not  claimed the Prize within 21 days of the Draw Date, the Promoter reserves the right to  offer the Prize to another Entrant (“The Alternate Winner“) selected at random in the  same method as before from the remaining correct entries received before the Closing  Date. The Alternate Winner shall have 21 days from notification of their status by the  Promoters to communicate their acceptance of the Prize. This process shall continue  until a winner accepts the Prize. 

7.4. The Promoter must either publish or make available information that indicates  that a valid award took place. To comply with this obligation the Promoter will  publish the full name and county/town of residence of major prize winners on the  Website. 

7.5. If you object to any or all of your full name, county/town of residence and  winning entry being published or made available, please contact the Promoter  at [email protected] prior to the Closing Date. In such  circumstances, the Promoter must still provide the information to the Advertising  Standards Authority on request. 

  1. Claiming the prize 

8.1. You must claim the Prize personally. The Prize may not be claimed by a third  party on your behalf. Details of how the Prize will be delivered to you (or made  available for collection) are published on the Website, or available on request. 

8.2. If your personal details, including contact information, changes at any time you  should notify the Promoter as soon as reasonably possible. Notifications should be  sent to the Promoter via email to [email protected]. Notifications  must include details of the competition you have entered, your old details and your  new details. If your details change within 10 days of the Closing Date, the Promoter  will use your old details if it needs to try to contact you. 

8.3. Any Cash Prize will be transferred directly to the winners nominated bank  account. The winner must provide evidence that it is the sole or joint beneficiary of  the bank account. Failure to do so within 14 days will result in disqualification from  the competition and the winner forfeiting the prize. In such circumstances, the  Promoter reserves the right to offer the prize to the next eligible Entrant selected from  the correct entries that were received before the Closing Date. 

8.4. The Promoter does not accept any responsibility and is not liable to pay any  compensation if you are unable to or do not take up the prize. 

8.5. If the Prize is a vehicle and the winner has completed all eligibility checks, the  prize will be transferred to the winner by the Promoter using the V5 for each vehicle.  This must be completed before the vehicle is handed over.

  1. Limitation of liability 

Insofar as is permitted by law, the Promoter, its agents or distributors will not in any  circumstances be responsible or liable to compensate the winner or accept any liability  for any loss, damage, personal injury or death occurring as a result of taking up the  prize except where it is caused by the negligence of the Promoter, its agents or  distributors or that of their employees. Your statutory rights are not affected. 

  1. Data protection and publicity 

10.1. By entering the competition, you agree that any personal information provided  by you with the competition entry may be held and used only by the Promoter or its  agents and suppliers to administer the competition or as otherwise set out in the  Promoter’s Privacy Policy, a copy of which is available on the Website. 

10.2. If you are the winner of the competition, you agree that the Promoter may use  your name, image and town or county of residence to announce the winner of this  competition. You further agree to participate in any reasonable publicity required by  the Promoter. 

10.3. If you do not wish to participate in any publicity, you must notify the Promoter  prior to the Closing Date. This will not affect your chances of winning the Prize. If  you do not agree to participate in any publicity about the competition we may still  provide your details to the Advertising Standards Authority. This is a legal  requirement that we must comply with to prove that the competition has been properly  administered and the Prize awarded. 

10.4. If you are the winner of the competition, you may be required to provide further  personal information and proof of your identity in order to confirm your eligibility to  claim the Prize and transfer ownership of the Prize to you. You consent to the use of  your information in this way. You are entitled to request further details about how  your personal information is being used. You may also withdraw your consent to your  personal information being used in such way but by doing so you may prevent the  Prize being transferred to you. In such circumstances, you will be deemed to have  withdrawn from the competition and forfeit the Prize. You will not be entitled to any  refund of your entry fee. The Promoter reserves the right to offer the Prize to the next  eligible Entrant selected from the correct entries that were received before the Closing  Date. 

10.5. Please note that under data protection laws you are entitled to request that the  Promoter does not contact you and removes your details from its database. If you  make such a request you will be withdrawing from the competition as it will not be  possible to contact you in the event that you are the winner. You will not be entitled to  any refund of any entry fee if you withdraw from the competition. If you do not wish  any of your personal details to be used by the Promoter for promotional purposes,  please email the Promoter at [email protected] prior to the Closing  Date.

  1. General 

11.1. The Promoter reserves the right to amend these terms and conditions from time  to time. The latest version of these terms and conditions will be available on the  Website. 

11.2. If there is any reason to believe that there has been a breach of these terms and  conditions, the Promoter may, at its sole discretion, reserve the right to exclude you  from participating in the competition and any future competitions. 

11.3. The Promoter reserves the right to hold void, suspend, cancel, or amend the  prize competition at any time where it becomes necessary to do so. If the Competition  is cancelled, the Promoters will return the Entry Fees to each Entrant (either by bank  card refund or by cheque and in one combined payment where several entries have  been made by a competitor). Where the Entry Fee is returned, the Promoter shall have  no further liability to the Entrant or to any other person. 

11.4. The competitions on the Website are in no way sponsored, endorsed,  administered by or associated with Facebook. By entering the competitions, Entrants  agree that Facebook has no liability and is not responsible for the administration or  promotion of the competitions. 

11.5. These terms and conditions shall be governed by English law, and the parties  submit to the exclusive jurisdiction of the courts of England and Wales. 

11.6. You should print a copy of these terms and conditions and keep them for your  records. 

Website Terms of Use 

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE  USING THIS SITE 

These terms tell you the rules for using our website  

https://www.eastangliacompetitions.co.uk/ (our site). 

Who we are and how to contact us 

Our site is a site operated by East Anglia Competitions LTD Company Number 12865357 and whose registered office is Unit 5, Primes Lane Industrial Estate, Holton, Suffolk, IP19 8NZ.

Our correspondence address: East Anglia Competitions LTDUNIT 8, PHOENIX ENTERPRISE PARK. PHOENIX ROAD, GISLEHAM NR33 7NP

To contact us for any reason, please email: 

[email protected]

We are a limited company. 

By using our site you accept these terms 

By using our site, you confirm that you accept these terms of use and that you agree to  comply with them. 

If you do not agree to these terms, you must not use our site. 

We recommend that you print a copy of these terms for future reference. There are other terms that may apply to you 

These terms of use refer to the following additional terms, which also apply to your  use of our site: 

  • Our Privacy Policy, which sets out the terms on which we process any personal data  we collect from you, or that you provide to us. By using our site, you consent to such  processing and you warrant that all data provided by you is accurate. 
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of  our site. When using our site, you must comply with this Acceptable Use Policy. 

If you purchase goods or services from our site, participate in any promotions or enter  any of our competitions, other terms and conditions will apply and which you must  accept and abide by. 

We may make changes to these terms 

We may amend these terms from time to time. Every time you wish to use our site,  please check these terms to ensure you understand the terms that apply at that time. 

We may make changes to our site 

We may update and change our site from time to time to reflect changes to our  products, services, our users’ needs and our business priorities. 

We may suspend or withdraw our site 

Our site is made available free of charge but you may have to pay to enter our  competitions.

We do not guarantee that our site, or any content on it, will always be available or be  uninterrupted. We may suspend or withdraw or restrict the availability of all or any  part of our site for business and operational reasons. We will try to give you  reasonable notice of any suspension or withdrawal. 

You are also responsible for ensuring that all persons who access our site through your  internet connection are aware of these terms of use and other applicable terms and  conditions, and that they comply with them. 

Who can use our site? 

Our site is only for users in the UK 

Our site is directed to people residing in the United Kingdom. We do not represent  that the content available on or through our site is appropriate for use or available in  other locations. 

You must keep your account details safe 

If you choose, or you are provided with, a user identification code, password or any  other piece of information as part of our security procedures, you must treat such  information as confidential. You must not disclose it to any third party. 

We have the right to disable any user identification code or password, whether chosen  by you or allocated by us, at any time, if in our reasonable opinion you have failed to  comply with any of the provisions of these terms of use. 

If you know or suspect that anyone other than you knows your user identification code  or password, you must promptly notify us at [email protected]

How you may use material on our site 

We are the owner or the licensee of all intellectual property rights in our site, and in  the material published on it. Those works are protected by copyright laws and treaties  around the world. All such rights are reserved. 

You may print off one copy, and may download extracts, of any page(s) from our site  for your personal use and you may draw the attention of others within your  organisation to content posted on our site. 

You must not modify the paper or digital copies of any materials you have printed off  or downloaded in any way, and you must not use any illustrations, photographs, video  or audio sequences or any graphics separately from any accompanying text. 

Our status (and that of any identified contributors) as the authors of content on our site  must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. 

If you print off, copy or download any part of our site in breach of these terms of use,  your right to use our site will cease immediately and you must, at our option, return or  destroy any copies of the materials you have made. 

Do not rely on information on this site 

The content on our site is provided for general information only. It is not intended to  amount to advice on which you should rely. You must obtain professional or specialist  advice before taking, or refraining from, any action on the basis of the content on our  site. 

Although we make reasonable efforts to update the information on our site, we make  no representations, warranties or guarantees, whether express or implied, that the  content on our site is accurate, complete or up to date. 

We are not responsible for websites we link to 

Where our site contains links to other sites and resources provided by third parties,  these links are provided for your information only. Such links should not be  interpreted as approval by us of those linked websites or information you may obtain  from them. 

We have no control over the contents of those sites or resources. 

User-generated content is not approved by us 

This website may include information and materials uploaded by other users of the  site, including posts made to our social media accounts. This information and these  materials have not been verified or approved by us. The views expressed by other  users on our site do not represent our views or values. 

If you wish to complain about information and materials uploaded by other users  please contact us at [email protected]

Information about our use of cookies 

Our website uses cookies to distinguish you from other users of our website. This  helps us to provide you with a good experience when you browse our website and also  allows us to improve our site. 

By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the  hard drive of your computer if you agree. Cookies contain information that is  transferred to your computer’s hard drive. 

We use the following cookies: 

  • Strictly necessary cookies. These are cookies that are required for the operation of  our website. They include, for example, cookies that enable you to log into secure  areas of our website, use a shopping cart or make use of e-billing services. 
  • Analytical/performance cookies. They allow us to recognise and count the number  of visitors and to see how visitors move around our website when they are using it.  This helps us to improve the way our website works, for example, by ensuring that  users are finding what they are looking for easily. 
  • Functionality cookies. These are used to recognise you when you return to our  website. This enables us to personalise our content for you, greet you by name and  remember your preferences (for example, your choice of language or region). 
  • Targeting cookies. These cookies record your visit to our website, the pages you  have visited and the links you have followed. We will use this information to make  our website and the advertising displayed on it more relevant to your interests. We  may also share this information with third parties for this purpose. 

Please note that third parties (including, for example, advertising networks and  providers of external services like web traffic analysis services) may also use cookies,  over which we have no control. These cookies are likely to be analytical/performance  cookies or targeting cookies. 

You can block cookies by activating the setting on your browser that allows you to  refuse the setting of all or some cookies. However, if you use your browser settings to  block all cookies (including essential cookies) you may not be able to access all or  parts of our site. 

Our responsibility for loss or damage suffered by you 

  • We do not exclude or limit in any way our liability to you where it would be  unlawful to do so. This includes liability for death or personal injury caused by our  negligence or the negligence of our employees, agents or subcontractors and for fraud  or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a  result of the supply of any products or services to you or if you enter our competitions,  which will be set out in our Terms and Conditions
  • Please note that we only provide our site for domestic and private use. You agree not  to use our site for any commercial or business purposes, and we have no liability to  you for any loss of profit, loss of business, business interruption, or loss of business  opportunity. 

Uploading content to our site 

Whenever you make use of a feature that allows you to upload content to our site, post  to our social media accounts or to make contact with other users of our site, you must  comply with the content standards set out in our Acceptable Use Policy

You warrant that any such contribution does comply with those standards, and you  will be liable to us and indemnify us for any breach of that warranty. This means you  will be responsible for any loss or damage we suffer as a result of your breach of  warranty. 

Any content you upload to our site will be considered non-confidential and non proprietary. You retain all of your ownership rights in your content, but you are  required to grant us a limited license to use, store and copy that content and to  distribute and make it available to third parties. The rights you license to us are  described below. 

We also have the right to disclose your identity to any third party who is claiming that  any content posted or uploaded by you to our site constitutes a violation of their  intellectual property rights, or of their right to privacy. 

We have the right to remove any posting you make on our site if, in our opinion, your  post does not comply with the content standards set out in our Acceptable Use Policy

You are solely responsible for securing and backing up your content. Rights you are giving us to use material you upload 

When you upload or post content to our site, you grant us a perpetual, worldwide,  non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare  derivative works of, display, and perform that user-generated content. We may also  share it, quote from it and use it to promote our site, products and services,  particularly via social media. 

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. 

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus  protection software. 

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic  bombs or other material that is malicious or technologically harmful. You must not  attempt to gain unauthorised access to our site, the server on which our site is stored  or any server, computer or database connected to our site. You must not attack our site  via a denial-of-service attack or a distributed denial-of service attack. By breaching  this provision, you would commit a criminal offence under the Computer Misuse Act  1990. We will report any such breach to the relevant law enforcement authorities and  we will cooperate with those authorities by disclosing your identity to them. In the  event of such a breach, your right to use our site will cease immediately. 

Rules about linking to our site 

You may link to our home page, provided you do so in a way that is fair and legal and  does not damage our reputation or take advantage of it. 

You must not establish a link in such a way as to suggest any form of association,  approval or endorsement on our part where none exists. 

You must not establish a link to our site in any website that is not owned by you. 

Our site must not be framed on any other site, nor may you create a link to any part of  our site other than the home page. 

We reserve the right to withdraw linking permission without notice. 

The website in which you are linking must comply in all respects with the content  standards set out in our Acceptable Use Policy

If you wish to link to or make any use of content on our site other than that set out  above, please contact [email protected]

Which country’s laws apply to any disputes? 

These terms of use, their subject matter and their formation, are governed by English  law. You and we both agree that the courts of England and Wales will have exclusive  jurisdiction to deal with any disputes between us. 

Acceptable Use Policy

About us 

This acceptable use policy sets out the terms between you and us under which you  may access our website https://www.eastangliacompetitions.co.uk/ (“our site”). This  acceptable use policy applies to all users of, and visitors to, our site. 

Your use of our site means that you accept, and agree to abide by, all the policies in  this acceptable use policy, which supplement our terms of website use

East Anglia Competitions LTD Company Number 12865357 and whose registered  office is Unit 5, Primes Lane Industrial Estate, Holton, Suffolk, IP19 8NZ.

If you wish to contact us for any reason, please email: 

[email protected] 

Prohibited uses 

You may use our site only for lawful purposes. You may not use our site: 

  • In any way that breaches any applicable local, national or international law or  regulation. 
  • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose  or effect. 
  • For the purpose of harming or attempting to harm minors in any way. 
  • To send, knowingly receive, upload, download, use or re-use any material which  does not comply with our content standards as set out below. 
  • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or  promotional material or any other form of similar solicitation (spam). 
  • To knowingly transmit any data, send or upload any material that contains viruses,  Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other  harmful programs or similar computer code designed to adversely affect the operation  of any computer software or hardware. 

You also agree: 

  • Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of  the provisions of our terms of website use
  • Not to access without authority, interfere with, damage or disrupt: • any part of our site;
  • any equipment or network on which our site is stored; 
  • any software used in the provision of our site; or 
  • any equipment or network or software owned or used by any third party. Interactive services 

We may from time to time provide interactive services on our site, for example, the  ability to participate in games, competitions, comment on blog posts or post to our  social media accounts (interactive services). 

Where we do provide any interactive service, we will provide clear information to you  about the kind of service offered, if it is moderated and what form of moderation is  used (including whether it is human or technical). 

We will do our best to assess any possible risks for users (and in particular, for  children) from third parties when they use any interactive service provided on our site,  and we will decide in each case whether it is appropriate to use moderation of the  relevant service (including what kind of moderation to use) in the light of those risks.  However, we are under no obligation to oversee, monitor or moderate any interactive  service we provide on our site, and we expressly exclude our liability for any loss or  damage arising from the use of any interactive service by a user in contravention of  our content standards, whether the service is moderated or not. 

The use of any of our interactive services by a minor is subject to the consent of their  parent or guardian. We advise parents who permit their children to use an interactive  service that it is important that they communicate with their children about their safety  online, as moderation is not fool proof. Minors who are using any interactive service  should be made aware of the potential risks to them. 

Where we do moderate an interactive service, we will normally provide you with a  means of contacting the moderator, should a concern or difficulty arise. 

Content standards 

These content standards apply to all material which you contribute to our site  (contributions), and to any interactive services associated with it. 

You must comply with the spirit and the letter of the following standards. The  standards apply to each part of any contribution as well as to its whole. 

Contributions must: 

  • Be accurate (where they state facts). 
  • Be genuinely held (where they state opinions).
  • Comply with applicable law in the UK and in any country from which they are  posted. 

Contributions must not: 

  • Contain any material which is defamatory of any person. 
  • Contain any material which is obscene, offensive, hateful or inflammatory. • Promote sexually explicit material. 
  • Promote violence. 
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual  orientation or age. 
  • Infringe any copyright, database right or trademark of any other person. • Be likely to deceive any person. 
  • Be made in breach of any legal duty owed to a third party, such as a contractual duty  or a duty of confidence. 
  • Promote any illegal activity. 
  • Be threatening, abuse or invade another’s privacy, or cause annoyance,  inconvenience or needless anxiety. 
  • Be likely to harass, upset, embarrass, alarm or annoy any other person. 
  • Be used to impersonate any person, or to misrepresent your identity or affiliation  with any person. 
  • Give the impression that they emanate from us, if this is not the case. 
  • Advocate, promote or assist any unlawful act such as (by way of example only)  copyright infringement or computer misuse. 

Suspension and termination 

We will determine, in our discretion, whether there has been a breach of this  acceptable use policy through your use of our site. When a breach of this policy has  occurred, we may take such action as we deem appropriate.  

Failure to comply with this acceptable use policy constitutes a material breach of the  terms of use upon which you are permitted to use our site, and may result in our taking  all or any of the following actions:

  • Immediate, temporary, or permanent withdrawal of your right to use our site. 
  • Immediate, temporary, or permanent removal of any posting or material uploaded by  you to our site. 
  • Issue of a warning to you. 
  • Legal proceedings against you for reimbursement of all costs on an indemnity basis  (including, but not limited to, reasonable administrative and legal costs) resulting from  the breach. 
  • Further legal action against you. 
  • Disclosure of such information to law enforcement authorities as we reasonably feel  is necessary. 

We exclude liability for actions taken in response to breaches of this acceptable use  policy. The responses described in this policy are not limited, and we may take any  other action we reasonably deem appropriate. 

Changes to the acceptable use policy 

We may revise this acceptable use policy at any time by amending this page. You are  expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable  use policy may also be superseded by provisions or notices published elsewhere on  our site.